Dolphin Mobility Yorkshire Ltd

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Dolphin Mobility Yorkshire are a major stairlift supplier in East Yorkshire and the North Yorkshire region. As part of the national Dolphin Group we offer free independent advice on the installation and maintenance of stairlifts, ceiling hoists, vertical homelifts, steplifts, ramping solutions from Stannah, Minivator, Meditek, Freelift, Thyssen, Wessex, Terrys, BHM and Enable Access

OUR SERVICE PLEDGE:

  • We will provide a free no obligation site survey and quote


  • We will provide impartial advice as to the best product for the customer


  • We will install and maintain the equipment ourselves


  • We will attempt to attend all call outs within 24hours

INDEPENDENCE

Dolphin Mobility Ltd aim to stay totally independent in the supply of quality products in the disability market. This enables us to recommend the right equipment for each customer’s needs without compromising on quality or safety.
NO PRESSURE SALES

Pushy salesman selling unsuitable products are the blight of our industry. At Dolphin we will never try to rush you into making a decision. We will only sell you equipment that is suitable for your condition.
COMPETITIVE PRICES

We aim to keep our overhead low, allowing us to pass on our price benefits to all of our customers. The majority of our sales are generated through local authority grants and recommendations. We do not spend a significant amount of money on advertising, which is the largest overhead of many of our competitors.
EXCELLENT SERVICE

We give a 24 month guarantee on all of our products, both new and reconditioned*. Cost effective maintenance contracts and extended warranties are available for further peace of mind. Our service charges are among the most competitive in the market and if you buy a product from us we will always maintain it for you.
CUSTOMER SATISFACTION

We are proud of our work and strive to maintain a friendly “Customer First” philosophy from the moment you contact us. It is our intention to give first class service in all the stages of product supply. From your initial enquiry through to the installation and subsequent maintenance of your equipment, our staff will be friendly, conscientious, professional and polite.

* subject to availability




Request a free no obligation site survey today by completing the form below or telephone
08000282081

Product interest:

RENTAL STAIRLIFTS

In some cases, purchasing a lift is not always the best method. Dolphin recognises this and can offer stairlifts to rent or hire. We ask for a monthly payment to cover the hire of the lift, and a small initial charge, we will install and remove the stairlift when it is no longer needed.
A rental lift can normally be installed within a couple of days and takes only a few hours to complete.
Whilst a stairlift is being rented, we will fully maintain and service the lift as part of the rental cost so there is nothing else to pay. All breakdowns are fully included within the monthly rental.
There is no fixed or minimum term, when the lift is no longer required please contact us and we will arrange for an engineer to remove the lift promptly.


REGULAR ASKED QUESTIONS

Q: Are you anything to do with Dolphin Bathrooms?
A: No, we are a totally independent group of companies specialising in stairlifts and equipment for the less able.

Q: Do stairlifts fit to the walls or the stairs?
A: All currently manufactured stairlifts fit to the tread of the stairs, except one or two wheelchair stair lifts (mainly for public buildings).

Q: What happens if there is a power cut?
A: The lift will continue to operate on the battery back up if you possess a battery powered lift. All new lifts are battery powered however some reconditioned stairlift may not have this back up facility.

Q: How do I charge the batteries, if I buy a battery powered lift?
A: Some manufacturers have a constant charge, others automatically recharge when the lift is at the top or bottom of the stairs.

Q: Do I have to pay for a quotation?
A: No. Most suppliers will provide free quotations. However, beware of hard sales techniques, special "one off" offers etc. They are not always what they seem.




We offer a variety of servicing contracts for units that we have installed and for even those we have not. Enquire for further information

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